Your pc ran into a problem and needs to restart

Have sầu you just seen the "Your PC ran inlớn a problem & needs to restart" error? Learn what this generic error is & fix it.




You watching: Your pc ran into a problem and needs to restart

fix-restart-error
Has your Windows computer suddenly crashed, stopped working, or is refusing to lớn boot? If so, you might encounter the "Your PC ran into a problem và needs to lớn restart" error.

This is a common and generic PC error, often referred lớn as the "xanh screen of death". We"re going to talk you through every step of this error: what it means, how to lớn know what your specific PC problem is, và how to fix that issue.


your pc ran inlớn a problem and needs to restart error
Above is a picture of the "Your PC ran into lớn a problem & needs to restart" error screen. It"s often called the "blue screen of death" (or BSOD) error---you can figure out why!

This example says, "We"ll restart for you". The screen might also say "We"re just collecting some error info, & then we"ll restart for you".

This error screen usually happens when your computer has shut down or restarted unexpectedly, or if something is stopping it booting.


At the top of the screen is a sad face, followed by the problem message. Next, a line reads:

For more information about this issue and possible fixes, visit https://www.windows.com/stopcode

Type this URL inkhổng lồ your internet browser & it"ll take you to lớn Microsoft"s tư vấn page. Since these errors can occur for a variety of issues, the support on this page is generic rather than specific lớn your problem. You can also scan the QR code (that"s the section on the bottom left) on your phone khổng lồ be taken to the same page.

The most pertinent part of this screen is at the bottom where it lists a "Stop code". In our example, the stop code is "BAD_SYSTEM_CONFIG_INFO". Yours might be something different. That"s because a stop code is an identifier that helps understand why you received this error in the first place.


You should write down this stop code so that you can refer lớn it later. If you"re in an organization, take this stop code to lớn your local administrator so they can help diagnose the problem.

If you"re a trang chủ user, tương tác Microsoft tư vấn, follow their automated help, then when you get through to lớn an agent you can give sầu them the stop code.

There are hundreds of possible stop code errors. Some other examples are:

CRITICAL_PROCESS_DIED SYSTEM_THREAD_EXCEPTION_NOT_HANDLED IRQL_NOT_LESS_OR_EQUAL VIDEO_TDR_TIMEOUT_DETECTED PAGE_FAULT_IN_NONPAGED_AREA SYSTEM_SERVICE_EXCEPTION DPC_WATCHDOG_VIOLATION

How to Fix Specific Stop Code Errors

We have written articles on how to fix specific stop code errors. If you see your error listed below, click it to lớn visit that article. If yours isn"t listed, keep reading for some general troubleshooting advice.


How khổng lồ Fix a "Your PC Ran Into a Problem and Needs to Restart" Error

As discussed, there are so many reasons why you might see a "Your PC ran into a problem and needs khổng lồ restart" error, which means it"s not possible lớn provide the guaranteed solution. However, there are things that are more likely lớn cause these errors. As such, follow these troubleshooting steps & it might fix the problem.

1. Unplug External Hardware

Have you recently plugged in a new external drive, mouse, keyboard, or similar khổng lồ your computer? If so, this could be causing the problem.




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Unplug everything that you don"t need và see if the problem goes away. If it does, plug one device in, restart, và see if everything remains stable. Repeat this process until you identify the faulty hardware, then contact the manufacturer.

2. Uninstall Recently Added Software


uninstall a program on windows 10
Software that you download & install can cause unexpected problems. If you receive the blue screen error after you have sầu recently installed something, you should remove sầu it. This can often happen with antivirut software.

To uninstall a program, press Windows key + I lớn open Settings. Click Apps. This brings up a danh sách of all your installed programs. On the Sort by dropdown, cliông chồng this and change it to Installation date.

Now the most recently installed programs will appear at the top. To remove one, select it from the menu & click Uninstall.


open the device manager properties
A driver is a piece of software that helps Windows 10 control hardware. For example, your graphics card, printer, and network adapter all use drivers.

Drivers update periodically to ensure compatibility with the lachạy thử version of Windows 10. However, sometimes a driver update can break your system. As such, you may need to roll baông xã a driver update---that is, go back khổng lồ a previous version.

To vì chưng this, press Windows key + X và click Device Manager. This tool shows categories like Display adaptors and Monitors, which you can double click to expand and see the devices within.

Right click a device and cliông chồng Properties > Driver. Look at the Driver Date, as this will tell you when the driver was last updated. If the date coincides with when you started having trouble, cliông chồng Roll Bachồng Driver (if available) or Uninstall Device (the device will reinstall when you restart).


Windows 10 May 2019 Windows Update
Windows 10 should keep itself updated automatically, but there might be an update in the tải về queue that hasn"t processed.

Keeping Windows 10 updated is important because it means you will benefit from the lakiểm tra features and bug fixes. Your xanh screen error might be happening because of software or hardware incompatibility that has been solved in a recent update.

To kiểm tra, press Windows key + I to lớn open Settings and clichồng Update và Security > Check for updates. If there are any updates, follow any prompts khổng lồ tải về và install them immediately.

More Help & Troubleshooting Tips

If the advice above hasn"t helped you get rid of the "Your PC ran inlớn a problem & needs lớn restart" error, don"t worry. We have a whole other guide packed with more support on how to lớn solve the blue screen of death.




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Analyze Your Blue Screen Error With Advanced Tools

Hopefully, this has helped you understvà the meaning of the "Your PC ran into a problem và needs lớn restart" error & guided you towards relevant tư vấn.

If you still need help và are an advanced user, you can solve sầu blue screen errors using third-buổi tiệc nhỏ programs.


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